CANCELLATION POLICY:

For portrait sessions, client forfeits their session retainer paid to book the session. The fee can be credited towards a future session if the client reschedules the appointment by calling 48 hours prior to the date of session and re-booking at an agreeable date and time.

 

For weddings and events, if for any reason the Client cancels before the wedding/event date, the Photographer will keep the event retainer fee paid to hold the wedding or event date as a cancellation fee. Cancellation must be made and sent in writing, by mail or e-mail. However, if the client requests to change the wedding date, I will do my best to accommodate the change and no fee will be charged as long as the new date is available and within five months of the original event date. If I am not available for the new date, the original contract will be cancelled and subject to the cancellation policy. If Captured Images By Raven P Smith cannot perform this Contract due to fire or other casualty, strike, act of God, or other cause beyond the control of the parties, or due to Photographer’s illness or emergency, then the Photographer shall return the retainer fee to the Client but shall have no further liability with respect to the Contract.

 

This limitation on liability shall also apply in the event that photographic materials are damaged in processing, lost through camera or other media malfunction, lost in the mail, or otherwise lost or damaged without fault on the part of the Photographer.